Planet App Support
- I do not receive notifications
- Contract Code
- I can't add the guest phone in the invitation to the GATE
- How do I contact you?
- Why can’t I see any Missions in my area?
- How do I change Neighbourhood?
- How do I change my profile information?
- How do I delete my account?
- How do I change my password?
- I’ve forgotten my Planet App password
- How do I add phone numbers to the SOS Emergency Service?
- I can’t track accurate energy consumption levels
- My application has closed without warning
- My application has closed without warning
- When I start up the App, it won’t load properly
- I am having problems using the Planet App
- What is the difference between Public and Private Activities?
- How can I modify or delete my equipment reservation?
- How do I book shared equipment?
- My Activity has not been Approved
- How do I modify or delete a communal space reservation?
- How do I book one of the communal spaces?
- Where can I find terms and conditions for services that are active in my neighbourhood?
- Where can I find the QR Code?
- What is the QR Code for?
- Where can I find Rewards?
- How do I know when activities are taking place?
- Where can I see the progress of the work in my neighbourhood?
- Where do I see the internal temperature of my home?
- Where can I find the Activities Calendar for my neighbourhood?